Clear expectations for physical books.

Physical book shipping is available within the United States only at launch.

Physical orders have a flat $4.99 shipping charge per order. Physical orders are typically prepared for shipment within 2–4 business days. Delivery timing after shipment depends on the carrier and destination.

Lost shipments are investigated using carrier tracking before a replacement is considered. A book damaged in transit may be replaced at no additional cost, and reasonable photo documentation may be requested. If Graceland ships the wrong item, it will be replaced at no additional cost.

All physical-book sales are final once shipped. We do not accept change-of-mind returns.